How to be an Irreplaceable Virtual Assistant
Do you want to know the key to keeping your clients happy?
Yes, it’s staying motivated in your role.
Being resourceful, not needing to ask a bunch of questions…
paying attention to details.
Being reliable…
Anticipating what is needed before it’s asked...
Of course, staying organized…
Being adaptable…
Keeping good communication…
Being able to wear multiple hats…
Keeping busy without being checked on constantly…
And all of those obvious things.
But the MOST important thing you should be doing as a Virtual Assistant is >>>
Owning Your Work
What does this mean?
It means taking the extra step to ensuring your client has everything they need. Thinking ahead before your client asks for help with things. It means noticing birthdays and anniversaries on your client’s calendar and asking them if there is anything you can do to help with those upcoming events.
Owning your work as a Virtual Assistant is caring about your client’s life, their work, their company and their well-being.
When you genuinely care about your work, you provide nothing short of excellence. Think of the last time you felt really good about the work you were doing? Or the last time you were really proud of a meal you made? A DIY project?
How much did you care about the outcome of that thing?
Now think of something you didn’t feel good about work you were doing? Or the last time you threw together dinner without really caring what it tasted like? A DIY project you cut corners on?
How was the outcome?
Now, we’re not saying to take this on in a way that hinders your well-being. Don’t lose sleep or let your clients ignore your boundaries.
You have to also keep your boundaries. Decide these things before you ever sign your first client. Will you work after a certain time? On the weekends? Will you allow communication through your personal cellphone?
Think of it like mothering your kids. You anticipate their every need, you are their go-to...but when they push boundaries, you don’t allow it.
The clients meant for you will be easy to fall into this sort of relationship with. Keep looking for the clients that are the right fit and you won’t have a problem falling into sync with them and owning your work.
You’ve got this, mama! You are the only woman that can provide the support you can. Don’t doubt yourself!